Payment recovery, dunning, and customer lifecycle systems for SaaS and subscription businesses.
Flagship Build
A churn recovery engine that detects failed payments, determines why they failed, alerts customers through the appropriate recovery flow, and measures whether the revenue was recovered.
Rev Engine detects payment failures, identifies why they happened, selects the appropriate recovery path, and tracks the customer until payment succeeds.
How it works
Stripe sends the payment event to the engine.
The system identifies the failure and relevant decline code.
The customer enters the appropriate recovery workflow.
The engine detects successful payment and updates recovery state.
Recovery outcomes are surfaced in the dashboard.
12
Stripe event types
Idempotent
Event processing
Recovery Systems
Systems built around the same problem: keeping customers paying and recovering revenue when payments fail.
A payment recovery system that detects failed Stripe payments and routes customers into the appropriate recovery sequence.
A preventative payment recovery workflow that identifies cards approaching expiration and contacts customers before a renewal payment fails.
A cross-system recovery workflow that turns failed payment events into CRM tasks, customer notifications, and automated follow-up.
A customer lifecycle system that identifies customers showing signs of renewal risk and triggers retention workflows before the payment event.
Supporting Infrastructure
Billing, integrations, reconciliation, dashboards and event infrastructure that support the recovery layer.
A production-style subscription billing system connecting Stripe Checkout, subscriptions, customers, webhooks, and application accounts.
A metered billing system for SaaS products that need to charge customers according to actual product usage.
A reconciliation system for marketplace payments that compares Stripe Connect transactions against internal records and highlights discrepancies.
A payment-to-sales pipeline that moves Stripe customer and payment events into the CRM so teams can act on payment activity without manually checking Stripe.
A unified dashboard that combines payment, customer, and sales information to give teams one view of revenue performance.
A reusable webhook architecture for receiving, validating, storing, and routing payment events reliably across multiple business systems.
Engineering Approach
Payment recovery is not just sending an email after a failed charge. The system needs reliable event processing, customer state, failure diagnosis, automation and measurement.
Verify, persist and safely process Stripe events.
Prevent duplicate events from producing duplicate actions.
Track customers, failures, recovery attempts and outcomes.
Connect payment state to targeted customer communication.
Your revenue
Find the leaks first. Then decide what is worth fixing.